Monthly Archives: March 2012
Words To Avoid in Marketing Plan: TechCrunch, Viral, SxSW
This week, inspired by many factors including (but not limited to) Fred Wilsons recent blog post (on blogging) & our return from sxsw – we are coming out strong on being more transparent & thus blogging more. I … Continue reading
Posted in Building Retickr
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How to Deal with Feedback (Plus Meme)
Yesterday, Jared wrote an awesome post that really gave a great overview of dealing with customers. Emailing, actually listening, monitoring twitter – a lot of founders may read those pieces of advice and think two things: Of course I … Continue reading
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How to maintain a 24/7 RESTful API: What we learned from our mistakes.
For those who don’t know… (all of you?) retickr is a Mac application that enables users to create customized playlists of RSS, Facebook, and Twitter and then stream then passively stream them across a monitor. While this has been … Continue reading
Posted in Building Retickr
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Why Customer Service Is So Important As A Startup
Hi, my name is Jared Houghton and I do my best to email, tweet, call, or connect on facebook with every user that likes (or maybe more importantly dislikes) our product. As startups we are told to create … Continue reading